
Case 01
Smart Build
Commercial & Multi-Family Renovation
A digital presence engagement focused on clearer service architecture, search-ready structure and stronger presentation of a complex renovation business.
Where they started
Smart Build operates across commercial and multi-family renovation. The engagement focused on making a broad service portfolio easier to navigate, easier to understand and better structured for digital discovery.
What we were asked to do
Present a multi-service renovation business with a clearer path between commercial work, multi-family capabilities and specialist renovation services while creating a stronger foundation for search visibility.
Our plan for Smart Build
For a renovation company with multiple property types and specialist services, the digital challenge is not simply visual design. The website has to reduce complexity, separate intent and make the breadth of capability understandable within seconds.
- Step 1
Audit
Review service hierarchy and information gaps.
- Step 2
Structure
Map commercial and multi-family journeys.
- Step 3
Build
Develop website and search-ready content.
- Step 4
Refine
Improve clarity across key service pages.
What we worked on
Website Architecture
Structured service journeys around commercial, multi-family and renovation specialities so visitors could reach relevant information with less friction.
Search Structure
Supported a search-ready page hierarchy built around service relevance, crawlable content and clearer topic separation.
Content System
Organised service messaging around capability, use case and audience intent rather than relying on generic contractor language.
How the work was done
How we handled the website
- Reviewed the current site, the services and how visitors would look for them.
- Studied competitor websites to see how others in the category present themselves.
- Planned the sitemap and page structure on paper before any design started.
- Wrote the page content around the business's real services, not generic text.
- Built it for mobile and desktop, tested it, and reviewed it with the client before launch.
How we handled SEO
- Researched the words and questions the audience actually uses to find this kind of business.
- Mapped each service to its own page so search engines and visitors see one clear topic per page.
- Set titles, headings, internal links and page structure to match that research.
- Checked the technical basics: speed, mobile view and whether pages can be found and indexed.
- Reviewed the pages after launch and refined what needed it.







