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 Refund Policy

InventionDM Refund PolicyPublic Relations (PR) ServicesFull RefundNo RefundCase-by-CaseTimelineExclusionsDigital Marketing ServicesWebsite RedesignSEO & Social MediaPerformance Advertising (Ads)CancellationGeneral TermsEvidenceProcessing FeesDiscretion
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InventionDM Refund Policy

We strive for excellence. However, since our services involve manual labor, media relations, and digital assets, our refund policy is governed by the following terms:

Public Relations (PR) Services

PR services depend on media placements and editorial approvals. 



Full Refund

If the promised article/press release is not published on the agreed platform due to our internal failure, a full refund will be issued. 



No Refund

Once the publishing process has started or the article is live, no refunds will be granted.



Case-by-Case

Once the publishing process has started or the article is live, no refunds will be granted. Refund requests for services not yet started are reviewed by our billing department at billing@inventiondm.com.




Timeline

Approved refunds are processed within 5 business days via the original payment method.




Exclusions

We do not offer refunds for search engine indexing speed, website loading times of partner news sites, or articles deleted after 90 days of publication.


Digital Marketing Services

(SEO, Website Redesign, Social Media, & Performance Ads)



Website Redesign

Since design is a step-by-step creative process, the 50% token amount is non-refundable once the mockup/sample is approved and development begins.



SEO & Social Media

These are monthly subscription-based services. We do not offer refunds for partial months of service or for "unused limits."



Performance Advertising (Ads)

Budget spent on third-party platforms (Google/Meta) is non-refundable as it is paid directly to the ad networks. Our management fee is refundable only if no campaign work has started.




Cancellation

Clients must provide 7 days' notice before the next billing cycle to avoid being charged for the following month.


General Terms


Evidence

All refund claims must be sent to support@inventiondm.com within 7 days of the issue, with clear evidence that the service failed to meet the description.



Processing Fees

Any transaction or system fees charged by payment gateways during deposit or withdrawal are non-refundable.



Discretion

InventionDM reserves the right to approve or deny any complaint on a case-by-case basis to ensure fairness.